Warranty
1. Manufacturer's Warranty
All products sold by Discover and Do are covered by the manufacturer’s warranty. Coverage details—including duration and specific terms—vary by product. Please refer to your product manual or packaging for exact warranty information.
If you are unsure about your warranty coverage, contact our support team at 1-833-657-4927 or support@DiscoverAndDo.com.
2. Product Quality
Your satisfaction matters to us. If an item arrives defective or malfunctions, we offer a full 100% refund or replacement.
To help us resolve issues quickly:
- Inspect the packaging when it arrives. If you see any damage— even just to the box—please note it on the delivery receipt.
- If you cannot open the package immediately but suspect damage, write “suspect damage” on the delivery receipt.
- Email photos of the damaged box or product to support@DiscoverAndDo.com so we can expedite your replacement or refund.
3. Warranty Limitations & Exclusions
Manufacturer warranties typically cover defects in materials and workmanship under normal use. However, the warranty may not cover:
- Damage caused by misuse, improper installation, unauthorized modifications, or normal wear and tear.
- Environmental damage beyond typical conditions.
- Consumable items or accessories unless specifically stated otherwise.
For full coverage details, review your product manual or contact our team for assistance.
4. Filing a Warranty Claim
To start a warranty claim:
-
Email us at
support@DiscoverAndDo.com
with the following:
- Proof of purchase (order number or receipt)
- A detailed description of the issue (photos or videos encouraged)
- We will review your claim and may request additional documentation if needed.
- If approved, we will arrange a repair, replacement, or refund according to the manufacturer’s warranty terms.
5. Shipping & Labor Responsibilities
Unless specified otherwise:
- You are responsible for shipping the product back to us for inspection.
- If the repair or replacement is approved, the cost of shipping the new item may be covered by us.
- Labor, assembly, or installation costs are not included under standard manufacturer warranties.
6. Transferring Your Warranty
Most warranties are non-transferable and apply only to the original purchaser. For exceptions or extended warranty options, please refer to your product documentation or contact our team.
7. Disclaimers & Legal Limitations
- This warranty represents our sole obligation and cannot be transferred.
- We are not responsible for incidental or consequential damages resulting from the use—or inability to use—the product.
- Some jurisdictions do not allow exclusion of these types of damages; in those cases, these exclusions may not apply.
Contact Information
- Discover and Do
- Business Address: 5830 E 2nd St, Ste 7000, Casper WY 82609 US
- Contact Number: 1-833-657-4927
- Email: support@DiscoverAndDo.com
- Business Hours: Monday to Friday, 9 AM – 6 PM EST
Our customer service team is available Monday to Friday, 9 AM to 6 PM EST.